Account deletion
Learn how to permanently delete your Clemion account, what we remove from active systems, and how to request deletion help if you cannot sign in. Support requests are verified manually—we never delete an account from an email alone.
While signed in to Clemion on the web, you can delete your entire Clemion account from your account settings. You can also open clemion.app/account/delete while signed in.
If you no longer have access to the device or email used with Clemion, use the secure request form on this page or contact support. Include the email address associated with your Clemion account so we can verify your identity before processing deletion.
After you confirm self-service deletion in the app or web account settings, Clemion removes your authentication account, profile details, account records and settings, documents and forms, known user-owned uploaded files, historical account content still stored with your account, and active public sharing links from active systems.
Some information may be retained where the law or legitimate financial obligations require it—for example, billing or transaction records held by payment providers (Stripe, Apple, or Google) under their own retention rules. Clemion does not control those provider records.
Encrypted backups may still contain deleted data until those backups expire through their normal rotation cycle; backup erasure is not immediate. Legally required records are kept only for the periods applicable to each obligation. For more detail, see the Privacy Policy.
Use this form if you cannot sign in to delete your account yourself. Include the email address on your Clemion account. Our support team will verify your identity before any deletion is processed. Submitting this form does not automatically delete your account.
